Our Desert Diamond Club takes maintenance a step beyond annual tune-ups.
Desert Diamond Air offers worry-free, affordable maintenance plans to care for your heating and cooling equipment in Phoenix, Scottsdale, Peoria, Glendale, Mesa, Sun City, Surprise, and neighboring communities.
Desert Diamond Club is a four-tier plan with benefits like priority service and appointment reminders that will help you keep seasonal maintenance on track. Our multipoint inspection identifies issues that need repair, and our club discounts make repairs more affordable.
You will gain peace of mind when your maintained heating and cooling system operates at peak efficiency.
Compare benefits and fees to choose the Desert Diamond Club tier that best suits your comfort and budget needs.
<< Scroll sideways to view more >>
| What’s Included |  Bronze |
 Silver |
 |
 |
|---|---|---|---|---|
| Outdoor Coil Rinse
(Once per year) |
||||
| Appointment Reminders | ||||
| Parts Warranty
(On parts that we install) |
1 Year | 1 Year | 2 Years | 2 Years |
| Multipoint Inspection |
5% | 10% | 10% | 10% |
| New System Accrued Discount (1% per year) |
- | Cap of 3% | Cap of 5% | Cap of 6% |
| Priority Service
(During normal business hours) |
- | Within 24 Hours | Same-Day Service | |
| Two Visits per Year | - | |||
| Fully Transferrable
(To another home in our service area or to the new owner) |
- | - | ||
| Reduced After-Hours Diagnostic | - | - | ||
| Condensate Drain Line Clear (Once per year; accessibility required) | - | - | - | |
| Evaporator Coil Clean (Once per year, as needed; accessibility required) | - | - | - | |
| Investment Cost *Monthly With Auto Renewal | $15/Month
Additional Unit(s): $12/Month |
$20/Month
Additional Unit(s): $17/Month |
$25/Month
Additional Unit(s): $22/Month |
$30/Month
Additional Unit(s): $27/Month |
* Benefits only applied when you are enrolled with a current membership plan.
Desert Diamond Club Maintenance Terms
Appointment Reminders—Customers must provide a valid email and phone number when signing up for membership with Desert Diamond Air. We will make reasonable attempts to reach you through email and phone reminders. It is your responsibility to schedule your maintenance visits, as no credits or refunds will be given for failure to do so.
New System Accrued Discount—Requires continuous enrollment in the Silver, Gold, or Diamond plan. If enrollment lapses, the accrual will start over. Discount can only be applied to the purchase of a total system. Maximum discount accrual not to exceed 3% for Silver, 5% for Gold, and 6% for Diamond.
Priority Service—Members will receive first rights to available appointments and priority to move up in the schedule in the event of a cancellation. Must schedule prior to 10 a.m. for guaranteed same day service Monday through Friday. Applies to no-cooling or no-heating calls only.
Reduced After Hours Diagnostic —After hours is defined as work performed on Saturday or Sunday. This would also apply to any holiday we have scheduled off. Standard charges will apply.
Condensate Drain Line Clear—Defined as clearing the primary condensate drain line with dry nitrogen once per year. We cannot guarantee future condensate drain line restrictions.
Evaporator Coil Clean—We will clean the evaporator coil once per year as needed with approved detergent. Accessibility is required. If infrastructure (flue piping, condensation drain lines, etc.) need to be removed to gain access, there will be additional charges.