Testimonials Articles

Air Conditioning Maintenance in Other 85205

September 16, 2024

“Nixa was very professional, thorough in her service, and very helpful in answering all of our questions!”

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Air Conditioning Maintenance in Goodyear, AZ 85395

September 7, 2024

“Antonio was very nice and efficient.”

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Air Conditioning Repair in Surprise, AZ 85374

August 28, 2024

“You guys are the best! THANK YOU SAM & COMPANY for me avoiding going to a hotel / divorce! When I call, I get someone who sounds like they really care, truly care for me and my business. This is rare these days, and I do appreciate it. I hope and pray that your A/C…

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Air Duct Installation in Anthem, AZ 13131

August 27, 2024

“This is a BxB test, please let us know if this was received”

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Air Conditioning Repair in Phoenix, AZ 85083

August 26, 2024

“Excellent service. Did a great job. I was pleased with his service and his kindness. Willing to answer questions and provide instruction. I appreciated his efforts on my behalf. CC”

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Air Conditioning Repair in Sun City, AZ 85373

August 26, 2024

“Desert Diamond put in a new Trane 4 Ton Heatpump in our home March 2022 which they done an excellent job and has performed very well. Last Friday (8.23.24) late in the afternoon stopped cooling. I called in to Desert Diamond and asked Cambria for someone to come take a look expecting it would be…

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Air Conditioning Maintenance in Phoenix, AZ 85023

August 20, 2024

“Expertly handled yearly maintenance. Outside unit inspected first. Thermostat inspected for correct and accurate readings. Changed the inside filters. Big help! Means I didn’t have to drag out the ladder and do it myself later. No mess, no fuss. Very nice young man.”

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Air Conditioning Replacement in Other 85298

August 20, 2024

“I want to express my sincere gratitude for the outstanding job performed by your sales staff, service department and installers during my recent experience with your company. I want to personnel thank Tyler, Dakota, Sam and installers Daniel and Esteban. They all went above and beyond in getting my old unit unit up and running…

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Air Conditioning Repair in Goodyear, AZ 85338

August 20, 2024

“Had my A/C stop cooling on a Saturday night. Got a service call scheduled for Monday afternoon. (Yea!) Antonio came showed up right on time and knew what the problem was as soon as he took the panel off the compressor unit — bad capacitor! Replaced the bad one, checked the other unit as well,…

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Air Conditioning Maintenance in Phoenix, AZ 85050

August 12, 2024

“Steve always answers any questions I have in person or by text and always answers the phone and returns my calls! He is the best at customer service. I hope he is recognized. It is hard to find a person that cares so much about customers these days!”

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Air Conditioning Maintenance in Other 85396

August 1, 2024

“Luis Martinez came out to do service maintenance on our AC units today. He was amazing. Checked everything. Clean the coils tightened electrical connections and a bunch of other things. Made some recommendations for some work that should be done. He didn’t pressure or try to sell us new units or any scare tactics. We…

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Air Conditioning Repair in Sun City West, AZ 85375

July 18, 2024

“Daniel was awesome! He worked for our schedule answered all our questions and troubleshooting our air conditioner to find out why it was not cooling our house. He found that it was a duct that had come loose and as soon as he repaired it our house started to cool off! Daniel is very professional…

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Air Conditioning Repair in Sun City, AZ 85351

July 16, 2024

“Same day repair. Quick diagnosis of problem & prompt part replacement. Yay! My house is cool again. Ossiel is a fantastic tech!”

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Air Conditioning Maintenance in Surprise, AZ 85374

July 12, 2024

“I've been doing business with Desert Diamond for at least 8 years. I cannot say enough about the staff, and the service technicians, especially Daniel M., who was just at my house this morning for general maintenance. I trust them so much that I even do five-year contracts. My granddaughter also has a contract with…

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Other Maintenance in Phoenix, AZ 85024

July 9, 2024

“I work from home and needed someone to come out and check my AC asap. I called at 8 am and Antonio arrived by 10 am! He answered all my questions and made sure everything was running smoothly. Thank you for my piece of mind Antonio and Desert Diamond! So grateful for your quick response!”

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Air Conditioning Repair in Glendale, AZ 85308

July 5, 2024

“Ossiel Jiminez our Desert Diamond technician came out to perform warranty compressor swap. System is cooling our home & works awesome. Ossiel very knowledgeable and possesses outstanding business acumen, not to mention he’s very customer oriented. Pleasure meeting you Ossiel :). Give a HUGE shout out to the entire team at Desert Diamond as this…

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Air Conditioning Repair in Glendale, AZ 85308

July 5, 2024

“Ossiel Jiminez our Desert Diamond technician came out to perform warranty compressor swap. System is cooling our home & works awesome. Ossiel very knowledgeable and possesses outstanding business acumen, not to mention he’s very customer oriented. Pleasure meeting you Ossiel :). Give a HUGE shout out to the entire team at Desert Diamond as this…

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Air Conditioning Maintenance in Sun City, AZ 85373

June 26, 2024

“The tech was very knowledgeable and preformed a very indept testing of the system. When done with all testing he washed the AC condensing coil. Very god job.”

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Air Conditioning Repair in Glendale, AZ 85301

June 16, 2024

“Indoor temp now easier to maintain.”

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Air Conditioning Maintenance in Glendale, AZ 85308

June 15, 2024

“Nixa is a very detailed oriented HVAC tech, very rare to find a technician that cares about customers. Dakota went above and beyond in taken care of our thermostat replacement,. Both should be recognized as employees that have exceptional people skills .”

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Air Conditioning Repair in Phoenix, AZ 85053

June 12, 2024

“Replaced system had a couple issues. They responded immediately and took care of the system. Runs great”

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Air Conditioning Maintenance in Phoenix, AZ 85022

June 8, 2024

“Professional service. Our tech was friendly and courteous. The cost of our maintenance was very reasonable. We are very satisfied. Thanks.”

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Air Conditioning Repair in Phoenix, AZ 85032

June 6, 2024

“Phillip did a good job.”

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Air Conditioning Replacement in Goodyear, AZ 85395

June 1, 2024

“From the meeting with Steve and his complete estimate and explanation of what was provided for replacement of 2 Trane HVAC 1 stage units with gas furnaces to the installation of the systems, the experience was top notch, 5 star!”

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Air Conditioning Replacement in Goodyear, AZ 85395

June 1, 2024

“From the meeting with Steve and his complete estimate and explanation of what was provided for replacement of 2 Trane HVAC 1 stage units with gas furnaces to the installation of the systems, the experience was top notch, 5 star!”

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Other Maintenance in Goodyear, AZ 85395

May 23, 2024

“Person I talked to was very informative and professional.”

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Air Conditioning Maintenance in Phoenix, AZ 85008

May 18, 2024

“ISHMAEL IS A COMMON SENSE, KNOWLEDGEABLE TECHNICIAN. ASK FOR HIM.”

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Air Conditioning Maintenance in Peoria, AZ 85382

May 9, 2024

“The tech called me to let me know approximately what time he would arrive and the company sent me his picture. The picture was very helpful to know I was opening my door for the right person. Antonio was very polite and got right to work.”

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Air Conditioning Replacement in Sun City, AZ 85351

May 2, 2024

“We had our old air-conditioning unit replaced with a great new a great new Trane unit. The guys at Desert Diamond Mechanical had the best price, quality and maintenance of the five companies that we had give us a bid. From our first visit to our last the guys at Desert Diamond Air were very…

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Other Installation in Phoenix, AZ 85023

May 1, 2024

“Same day service as request made. Installation of new thermostat was quickly and expertly completed. Made sure I knew how to work new thermostat as it is different – and much simpler – than older one. Appreciated that technician did a great job of using space created for old thermostat so that I have zero…

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Air Conditioning Replacement in Phoenix, AZ 85051

April 26, 2024

“Jaymes took the time to explain the product, process and price. He is very knowledgeable and I could tell that he cares. I was very satisfied with the experience.”

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Other Maintenance in Scottsdale, AZ 85257

April 25, 2024

“Very fast response. Excellent Office personnel”

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Air Conditioning Installation in Peoria, AZ 85383

April 20, 2024

“Was very impressed with Tyler who was our initial contact. He came over and took a video of the current system in the attic. Tyler explained everything in full detail and made us feel more informed than pressured. We were able to schedule the replacement a/c in 3 days, and the team who came was…

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Air Conditioning Maintenance in Peoria, AZ 85345

April 20, 2024

“I had them install a Trane system on my house just over a year ago, and I was very happy. So now I had the come out to do a summer maintenance, and they hit me with an estimate of almost $600 to do suggested repairs to it. You would think after spending thousands of…

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Other Maintenance in Phoenix, AZ 85083

April 18, 2024

“I have always been happy with my maintenance plan; every spring and fall. But this year they more than doubled their fees for the service. I have three AC units and three furnaces. Last year, I paid $400 for tuneups in the spring and fall. I was just told that my plan would now cost…

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Air Conditioning Maintenance in Surprise, AZ 85374

April 17, 2024

“Daniel was new to me, so I was a bit apprehensive. It was a wasted worry. He was polite, professional, and extremely thorough. I definitely would like him back for my furnace tune-up in the fall. Once again, I was highly pleased with someone from Desert Diamond Aire.”

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Air Conditioning Maintenance in Phoenix, AZ 85085

April 16, 2024

“Nixa was outstanding – very professional, thorough and conscientious! Great associate you have!”

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Air Conditioning Maintenance in Other 85208

April 15, 2024

“Phillip was very nice, will ask him back for tune up”

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Air Conditioning Replacement in Peoria, AZ 85383

April 10, 2024

“Can't say enough good things about Desert Diamond Air. I was dreading replacing my 18 year old AC, but the process was much easier than I anticipated. Everyone I interacted with at Desert Diamond Air was fantastic. Tyler came to my home, answered all of my questions, and provided me with the most detailed and…

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Air Conditioning Installation in Scottsdale, AZ 85259

April 6, 2024

“I can’t tell you how pleased I am with the entire experience I have had with Desert Diamond team. Steve S came to discuss my needs and gave me all of the options. He was very professional and kind. He came back to do final measurements and take photos. He was amazing. Then on install…

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Air Conditioning Maintenance in Glendale, AZ 85310

March 30, 2024

“Can’t use your text referrals to review work done by Dakota on Friday. Probably unAmerican of me but I don’t participate in social media. Dakota was prompt, courteous, and thorough in his work. Thank you. Dan Martin”

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Air Conditioning Maintenance in Phoenix, AZ 85021

March 30, 2024

“Ossiel arrived earlier than his scheduled time and provided friendly and efficient service. We continue to use Desert Diamond Air for our service needs.”

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Air Conditioning Maintenance in Sun City, AZ 85345

January 25, 2024

“We highly recommend Desert Diamond Heating & Air Conditioning. Their whole company/staff from the office to the techs are so organized and responsive not to mention they have an excellent product.”

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Gas Furnace Maintenance in Avondale, AZ 85392

January 20, 2024

“Nixa was just excellent! Also Dakota, Travis and Tyler – they were all so helpful in getting this big project done!”

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Gas Furnace Maintenance in Surprise, AZ, 85387

January 18, 2024

“Quick to respond and advised on what to do if it should happen again.”

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