Testimonials Articles
“Nixa was very professional, thorough in her service, and very helpful in answering all of our questions!”
Continue Reading“Antonio was very nice and efficient.”
Continue Reading“You guys are the best! THANK YOU SAM & COMPANY for me avoiding going to a hotel / divorce! When I call, I get someone who sounds like they really care, truly care for me and my business. This is rare these days, and I do appreciate it. I hope and pray that your A/C…
Continue Reading“This is a BxB test, please let us know if this was received”
Continue Reading“Excellent service. Did a great job. I was pleased with his service and his kindness. Willing to answer questions and provide instruction. I appreciated his efforts on my behalf. CC”
Continue Reading“Desert Diamond put in a new Trane 4 Ton Heatpump in our home March 2022 which they done an excellent job and has performed very well. Last Friday (8.23.24) late in the afternoon stopped cooling. I called in to Desert Diamond and asked Cambria for someone to come take a look expecting it would be…
Continue Reading“Expertly handled yearly maintenance. Outside unit inspected first. Thermostat inspected for correct and accurate readings. Changed the inside filters. Big help! Means I didn’t have to drag out the ladder and do it myself later. No mess, no fuss. Very nice young man.”
Continue Reading“I want to express my sincere gratitude for the outstanding job performed by your sales staff, service department and installers during my recent experience with your company. I want to personnel thank Tyler, Dakota, Sam and installers Daniel and Esteban. They all went above and beyond in getting my old unit unit up and running…
Continue Reading“Had my A/C stop cooling on a Saturday night. Got a service call scheduled for Monday afternoon. (Yea!) Antonio came showed up right on time and knew what the problem was as soon as he took the panel off the compressor unit — bad capacitor! Replaced the bad one, checked the other unit as well,…
Continue Reading“Steve always answers any questions I have in person or by text and always answers the phone and returns my calls! He is the best at customer service. I hope he is recognized. It is hard to find a person that cares so much about customers these days!”
Continue Reading“Luis Martinez came out to do service maintenance on our AC units today. He was amazing. Checked everything. Clean the coils tightened electrical connections and a bunch of other things. Made some recommendations for some work that should be done. He didn’t pressure or try to sell us new units or any scare tactics. We…
Continue Reading“Daniel was awesome! He worked for our schedule answered all our questions and troubleshooting our air conditioner to find out why it was not cooling our house. He found that it was a duct that had come loose and as soon as he repaired it our house started to cool off! Daniel is very professional…
Continue Reading“Same day repair. Quick diagnosis of problem & prompt part replacement. Yay! My house is cool again. Ossiel is a fantastic tech!”
Continue Reading“I've been doing business with Desert Diamond for at least 8 years. I cannot say enough about the staff, and the service technicians, especially Daniel M., who was just at my house this morning for general maintenance. I trust them so much that I even do five-year contracts. My granddaughter also has a contract with…
Continue Reading“I work from home and needed someone to come out and check my AC asap. I called at 8 am and Antonio arrived by 10 am! He answered all my questions and made sure everything was running smoothly. Thank you for my piece of mind Antonio and Desert Diamond! So grateful for your quick response!”
Continue Reading“Ossiel Jiminez our Desert Diamond technician came out to perform warranty compressor swap. System is cooling our home & works awesome. Ossiel very knowledgeable and possesses outstanding business acumen, not to mention he’s very customer oriented. Pleasure meeting you Ossiel :). Give a HUGE shout out to the entire team at Desert Diamond as this…
Continue Reading“Ossiel Jiminez our Desert Diamond technician came out to perform warranty compressor swap. System is cooling our home & works awesome. Ossiel very knowledgeable and possesses outstanding business acumen, not to mention he’s very customer oriented. Pleasure meeting you Ossiel :). Give a HUGE shout out to the entire team at Desert Diamond as this…
Continue Reading“The tech was very knowledgeable and preformed a very indept testing of the system. When done with all testing he washed the AC condensing coil. Very god job.”
Continue Reading“Indoor temp now easier to maintain.”
Continue Reading“Nixa is a very detailed oriented HVAC tech, very rare to find a technician that cares about customers. Dakota went above and beyond in taken care of our thermostat replacement,. Both should be recognized as employees that have exceptional people skills .”
Continue Reading“Replaced system had a couple issues. They responded immediately and took care of the system. Runs great”
Continue Reading“Professional service. Our tech was friendly and courteous. The cost of our maintenance was very reasonable. We are very satisfied. Thanks.”
Continue Reading“Phillip did a good job.”
Continue Reading“From the meeting with Steve and his complete estimate and explanation of what was provided for replacement of 2 Trane HVAC 1 stage units with gas furnaces to the installation of the systems, the experience was top notch, 5 star!”
Continue Reading“From the meeting with Steve and his complete estimate and explanation of what was provided for replacement of 2 Trane HVAC 1 stage units with gas furnaces to the installation of the systems, the experience was top notch, 5 star!”
Continue Reading“Person I talked to was very informative and professional.”
Continue Reading“ISHMAEL IS A COMMON SENSE, KNOWLEDGEABLE TECHNICIAN. ASK FOR HIM.”
Continue Reading“The tech called me to let me know approximately what time he would arrive and the company sent me his picture. The picture was very helpful to know I was opening my door for the right person. Antonio was very polite and got right to work.”
Continue Reading“We had our old air-conditioning unit replaced with a great new a great new Trane unit. The guys at Desert Diamond Mechanical had the best price, quality and maintenance of the five companies that we had give us a bid. From our first visit to our last the guys at Desert Diamond Air were very…
Continue Reading“Same day service as request made. Installation of new thermostat was quickly and expertly completed. Made sure I knew how to work new thermostat as it is different – and much simpler – than older one. Appreciated that technician did a great job of using space created for old thermostat so that I have zero…
Continue Reading“Jaymes took the time to explain the product, process and price. He is very knowledgeable and I could tell that he cares. I was very satisfied with the experience.”
Continue Reading“Very fast response. Excellent Office personnel”
Continue Reading“Was very impressed with Tyler who was our initial contact. He came over and took a video of the current system in the attic. Tyler explained everything in full detail and made us feel more informed than pressured. We were able to schedule the replacement a/c in 3 days, and the team who came was…
Continue Reading“I had them install a Trane system on my house just over a year ago, and I was very happy. So now I had the come out to do a summer maintenance, and they hit me with an estimate of almost $600 to do suggested repairs to it. You would think after spending thousands of…
Continue Reading“I have always been happy with my maintenance plan; every spring and fall. But this year they more than doubled their fees for the service. I have three AC units and three furnaces. Last year, I paid $400 for tuneups in the spring and fall. I was just told that my plan would now cost…
Continue Reading“Daniel was new to me, so I was a bit apprehensive. It was a wasted worry. He was polite, professional, and extremely thorough. I definitely would like him back for my furnace tune-up in the fall. Once again, I was highly pleased with someone from Desert Diamond Aire.”
Continue Reading“Nixa was outstanding – very professional, thorough and conscientious! Great associate you have!”
Continue Reading“Phillip was very nice, will ask him back for tune up”
Continue Reading“Can't say enough good things about Desert Diamond Air. I was dreading replacing my 18 year old AC, but the process was much easier than I anticipated. Everyone I interacted with at Desert Diamond Air was fantastic. Tyler came to my home, answered all of my questions, and provided me with the most detailed and…
Continue Reading“I can’t tell you how pleased I am with the entire experience I have had with Desert Diamond team. Steve S came to discuss my needs and gave me all of the options. He was very professional and kind. He came back to do final measurements and take photos. He was amazing. Then on install…
Continue Reading“Can’t use your text referrals to review work done by Dakota on Friday. Probably unAmerican of me but I don’t participate in social media. Dakota was prompt, courteous, and thorough in his work. Thank you. Dan Martin”
Continue Reading“Ossiel arrived earlier than his scheduled time and provided friendly and efficient service. We continue to use Desert Diamond Air for our service needs.”
Continue Reading“We highly recommend Desert Diamond Heating & Air Conditioning. Their whole company/staff from the office to the techs are so organized and responsive not to mention they have an excellent product.”
Continue Reading“Nixa was just excellent! Also Dakota, Travis and Tyler – they were all so helpful in getting this big project done!”
Continue Reading“Quick to respond and advised on what to do if it should happen again.”
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