“This was by far the BEST experience I’ve ever had with a repair service bar none! It started when the call was received that my 94 year old mother had no air conditioning and the outside temperature had risen to 114 degrees outside. We had called the original company that sold and installed the unit 3yrs prior and they stated it would be the next day between 4:00-7:00PM Till anyone could assist her. Fast forward four hours later and Leo from Desert Diamond HVAC arrived and immediately started working to diagnose the problem. Within minutes the “AMAZING TECHNICIAN LEO” had diagnosed the problem and documented it on video and was letting us know what it was going to take to fix the problem. The condenser was “toast “ and what seemed like minutes our professional smiling courteous technician Leo had completed the fix and was ready to settle up and discuss a follow up service plan. I can’t thank Leo enough for his service, patience, integrity. Knowledge and courtesy in performing his duties as a “True Professional Technician “ who truly loves the service he provides! I will ALWAYS ASK FOR LEO as my Technician for my Ac needs in the future! Don’t delay call Desert Diamond today and ask especially for “Leo”! You will have a WIN – WIN SITUATION!!!🙏🇺🇸”
“It was a pleasure working with this business. Tyler demonstrated excellent knowledge and expertise and his team delivered. I'm grateful that my friend Phil referred me to his company that he works for. I look forward to working with him and DD in the future. I highly recommend this company to anyone needing these types of services where it's a replacement or maintenance. Thank you!”
“I called their company about 8:00 a.m. and it was a quick answer from the receptionist. My mom had used them previously and was happy. So I decided to give it a try again and schedule an appointment for the same day. The window is 3 to 6:00 p.m. and they were here by 3:00.
Cameron B was the Tech. I was running behind getting back to the house but he dealt with my Mom first and took care of her concerns and needs right away. I spoke with him and he quoted me a price of what he had found already and we went with it and easy peasy. Cameron was very calm and patient with a lot of my direct questions and he took care of what I needed to hear and went to work right away and was in probably an hour he was done. Everything works as expected. If I was to need a service again which we probably will in the future due to an old unit, I would definitely be calling them back and asking for Cameron
Thanks Desert Diamond!!”
“Contact was initiated by Desert Diamond as free maintenance annual check. The young man who was scheduled was Daniel and he let me know when he would be arriving. From the moment he came I had a positive feeling and his warmth and personality was so kind. He checked everything out and we had a wonderful conversation as he was so efficient yet friendly and helpful with answering all of my questions. I truly enjoyed having him in my home. This company has gone above and beyond my expectations and so appreciated.”
“Philip was timely, professional and delivered the service needed.”
“Johaan was excellent, very polite and courteous. Explained everything very well and was thorough . Overall very satisfied.”
“The techs were very professional and personable. They were very through and arrived on time. I highly recommend Desert Air.”
“I have used Desert Diamond for years, and my latest visit with Ismael didn't disappoint He was very knowledgeable, and thorough in his inspection of my two AC units. This is why I stay with Desert Diamond- competent techs who know their job, are passionate about doing a good job and always are courteous and kind.”
“I am happy with Damien and he is work ethic and kindness always doing excellent job”