“I have always been happy with my maintenance plan; every spring and fall. But this year they more than doubled their fees for the service. I have three AC units and three furnaces. Last year, I paid $400 for tuneups in the spring and fall. I was just told that my plan would now cost $900. This is An increase of $500! As much as I have enjoyed desert diamond (I even used them at my last house), I am forced to look at other companies now. Note – We are no longer in 2020 with crazy inflation and supply chain issues. The last time I watched the financial news channel, inflation has dropped from 9% to 3.8%. How much profit does someone really need to make on routine maintenance?”
– Bill K.